Client Services

Account Manager's Roles & Responsibilities

Kiff Analytical, LLC strives for proactive project management. Our Account Managers are the primary point of contact between the client and the lab.

Account Managers will assist the client by providing price quotes, bottle sets, making arrangements for sample pick-ups, answering routine as well as technical questions, incorporating any project changes required by the client and checking on the project reporting status.

Project Development

Account Managers request and document the following pertinent information prior to the first sampling event to effectively manage the project.

Project Execution

Account Managers are involved with sample receipt and laboratory operations.

Project Reporting

Account Managers ensure accurate and timely reporting.

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