Client Services

Knowledgeable Account Managers     Friendly Report Administrators     Discussing Client Requirements

Client Services prides itself on providing the highest possible standards of customer service. An Account Manager will be assigned to serve as a primary point of contact for each client and will be responsible for communicating project requirements internally to our technical and support staff. However, any Account Manager can answer questions and provide service to any client because of our excellent LIM System and highly skilled staff.

Contact Information

Client Services department hours are Monday through Friday, 8:00 am to 6:00 pm.

Key Client Services Contacts:

Scott Forbes
Supervisor
530.297.4800 x109
sforbes@KiffAnalytical.com
Troy Turpen
Account Manager
530.297.4800 x111
tturpen@KiffAnalytical.com

How to request Kiff services

You can request services from Client Services via Telephone, Fax or e-Mail. For your convenience, we've provided forms that can be downloaded and e-Mailed to inbox@kiffanalytical.com

You can also contact Client Services or Sampling Receiving for:

Prices

Kiff Analytical LLC offers competitive pricing in the testing of soil, water and air samples for parameters measured by EPA Methods 8015M, 8260B and 524.2. Our standard turn around time is five business days.

Sample Containers

Using the correct container and the correct preservation are as important as choosing the correct analytical method for your analysis. The following charts show the proper container and preservation, as well as the number of containers needed for each analyte, by matrix (water, soil or air) and by method of analysis.

Water

Analyte Method # Per
Sample
Container Preservation Hold Time
TPH as Gasoline 8260B 3 40 ml VOA HCl, 4oC 14 days
TPH as Gasoline 8260B 3 40 ml VOA 4oC 7 days
Fuel Oxygenates1 8260B 3 40 ml VOA HCl, 4oC 14 days
Fuel Oxygenates1 8260B 3 40 ml VOA 4oC 7 days
Volatile Organic Compounds 8260B 3 40 ml VOA HCl, 4oC 14 days
Volatile Organic Compounds 8260B 3 40 ml VOA 4oC 7 days
TPH as Diesel and
Motor Oil
8015M 2 40 ml VOA HCl, 4oC 14 days
TPH as Diesel and
Motor Oil
8015M 2 40 ml VOA 4oC 14 days
Volatile Organic Compounds 524.2 3 40 ml VOA HCl, Ascorbic Acid, 4oC 14 days

Water Sample Containers We provide pre-preserved sample containers for water samples to clients free of charge, as well as equipment blank water and trip blanks.

Optimum sample conditions:


Air

Analyte Method # Per Sample Container Preservation Hold Time
TPH as Gasoline 8260B 1 Tedlar Bag None 72 Hours
Fuel Oxygenates1 8260B 1 Tedlar Bag None 72 Hours
Volatile Organic Compounds 8260B 1 Tedlar Bag None 72 Hours

Vapor Samples

Optimum sample conditions:



Soil

Analyte Method # Per
Sample
Container Preservation Hold Time
TPH as Gasoline 8260B 1 6" Sleeve 4oC 14 days
TPH as Gasoline 8260B 3 En Core 4oC 48 Hours
TPH as Gasoline 8260B 1 4 or 8 oz. Glass Jar 4oC 14 days
Fuel Oxygenates1 8260B 1 6" Sleeve 4oC 14 days
Fuel Oxygenates1 8260B 3 En Core 4oC 48 Hours
Fuel Oxygenates1 8260B 1 4 or 8 oz. Glass Jar 4oC 14 days
Volatile Organic Compounds 8260B 1 6" Sleeve 4oC 14 days
Volatile Organic Compounds 8260B 3 En Core 4oC 48 Hours
Volatile Organic Compounds 8260B 1 4 or 8 oz. Glass Jar 4oC 14 days
TPH as Diesel and Motor Oil 8015M 1 6" Sleeve 4oC 14 days
TPH as Diesel and Motor Oil 8015M 3 En Core 4oC 48 Hours
TPH as Diesel and Motor Oil 8015M 1 4 or 8 oz. Glass Jar 4oC 14 days

Soil Samples Optimum sample conditions:

1 Fuel Oxygenates include:
  • 5 Fuel Oxygenates: MTBE, DIPE, ETBE, TAME, TBA
  • 7 Fuel Oxygenates: MTBE, DIPE, ETBE, TAME, TBA, Ethanol, Methanol

Credit Application

Kiff Analytical LLC may extend credit to any new client. A completed credit application (as referenced below) must be submitted to Client Services and approved by the Accounting Department. Please complete a Credit Application and email to inbox@kiffanalytical.com or fax to 530.297.4808.

Portable Document Format Download our Adobe® Acrobat® PDF Version of the Kiff Analytical, LLC Credit Application. You will need the Adobe Acrobat viewer installed on your computer. Please click on the Get Acrobat Reader icon below to download the latest version.

Microsoft™ Word™ Download our Microsoft™ Word™ document of the Credit Application

Alternatively, call Client Services at 530.297.4800 to request that a Credit Application be faxed to you.

Adobe® Acrobat® Download Adobe® Acrobat® PDF Viewer

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