Client Services prides itself on providing the highest possible standards of customer service. An Account Manager will be assigned to serve as a primary point of contact for each client and will be responsible for communicating project requirements internally to our technical and support staff. However, any Account Manager can answer questions and provide service to any client because of our excellent LIM System and highly skilled staff.
Client Services department hours are Monday through Friday, 8:00 am to 6:00 pm.
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Scott Forbes Supervisor 530.297.4800 x109 sforbes@KiffAnalytical.com |
Troy Turpen Account Manager 530.297.4800 x111 tturpen@KiffAnalytical.com |
You can request services from Client Services via Telephone, Fax or e-Mail. For your convenience, we've provided forms that can be downloaded and e-Mailed to inbox@kiffanalytical.com
You can also contact Client Services or Sampling Receiving for:
Kiff Analytical LLC offers competitive pricing in the testing of soil, water and air samples for parameters measured by EPA Methods 8015M, 8260B and 524.2. Our standard turn around time is five business days.
Using the correct container and the correct preservation are as important as choosing the correct analytical method for your analysis. The following charts show the proper container and preservation, as well as the number of containers needed for each analyte, by matrix (water, soil or air) and by method of analysis.
| Analyte | Method | # Per Sample |
Container | Preservation | Hold Time |
| TPH as Gasoline | 8260B | 3 | 40 ml VOA | HCl, 4oC | 14 days |
| TPH as Gasoline | 8260B | 3 | 40 ml VOA | 4oC | 7 days |
| Fuel Oxygenates1 | 8260B | 3 | 40 ml VOA | HCl, 4oC | 14 days |
| Fuel Oxygenates1 | 8260B | 3 | 40 ml VOA | 4oC | 7 days |
| Volatile Organic Compounds | 8260B | 3 | 40 ml VOA | HCl, 4oC | 14 days |
| Volatile Organic Compounds | 8260B | 3 | 40 ml VOA | 4oC | 7 days |
| TPH as Diesel and Motor Oil |
8015M | 2 | 40 ml VOA | HCl, 4oC | 14 days |
| TPH as Diesel and Motor Oil |
8015M | 2 | 40 ml VOA | 4oC | 14 days |
| Volatile Organic Compounds | 524.2 | 3 | 40 ml VOA | HCl, Ascorbic Acid, 4oC | 14 days |
We provide pre-preserved sample containers for water samples to clients free of charge, as well as
equipment blank water and trip blanks.
Optimum sample conditions:
| Analyte | Method | # Per Sample | Container | Preservation | Hold Time |
| TPH as Gasoline | 8260B | 1 | Tedlar Bag | None | 72 Hours |
| Fuel Oxygenates1 | 8260B | 1 | Tedlar Bag | None | 72 Hours |
| Volatile Organic Compounds | 8260B | 1 | Tedlar Bag | None | 72 Hours |
Optimum sample conditions:
| Analyte | Method | # Per Sample |
Container | Preservation | Hold Time |
| TPH as Gasoline | 8260B | 1 | 6" Sleeve | 4oC | 14 days |
| TPH as Gasoline | 8260B | 3 | En Core | 4oC | 48 Hours |
| TPH as Gasoline | 8260B | 1 | 4 or 8 oz. Glass Jar | 4oC | 14 days |
| Fuel Oxygenates1 | 8260B | 1 | 6" Sleeve | 4oC | 14 days |
| Fuel Oxygenates1 | 8260B | 3 | En Core | 4oC | 48 Hours |
| Fuel Oxygenates1 | 8260B | 1 | 4 or 8 oz. Glass Jar | 4oC | 14 days |
| Volatile Organic Compounds | 8260B | 1 | 6" Sleeve | 4oC | 14 days |
| Volatile Organic Compounds | 8260B | 3 | En Core | 4oC | 48 Hours |
| Volatile Organic Compounds | 8260B | 1 | 4 or 8 oz. Glass Jar | 4oC | 14 days |
| TPH as Diesel and Motor Oil | 8015M | 1 | 6" Sleeve | 4oC | 14 days |
| TPH as Diesel and Motor Oil | 8015M | 3 | En Core | 4oC | 48 Hours |
| TPH as Diesel and Motor Oil | 8015M | 1 | 4 or 8 oz. Glass Jar | 4oC | 14 days |
Optimum sample conditions:
| 1 Fuel Oxygenates include: |
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Kiff Analytical LLC may extend credit to any new client. A completed credit application (as referenced below) must be submitted to Client Services and approved by the Accounting Department. Please complete a Credit Application and email to inbox@kiffanalytical.com or fax to 530.297.4808.
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Alternatively, call Client Services at 530.297.4800 to request that a Credit Application be faxed to you.